Customer Bulletin – Extreme Cold Weather in Western Canada

The extreme cold weather is still affecting parts of Western Canada, in the Prairie regions (Alberta, Saskatchewan and Manitoba) making it difficult for our drivers to stay out for long periods of time and trucks to safely on the roads. The safety of our drivers is very important to us.

Service delays are in affect across Western Canada, our operations team are working to ensure there are minimal delays but can not guarantee pick up and deliveries as the extreme weather continues throughout this week. 

CPKC has also enacted their comprehensive winter contingency plans ensuring they are prepared to handle harsh winter operating conditions. The plan includes train length restrictions in Alberta, Saskatchewan, Manitoba and parts of Northern Ontario. They will monitor the situation and provide updates on the impacted networks. 

We will provide updates as the week continues, thank you for your patience.

If you have any questions or concerns, please reach out to your respective terminal’s customer service teams.

Toronto: tcs@fastfrate.com

Calgary: cacs@fastfrate.com

Edmonton: edcs@fastfrate.com

Montreal: mlcs@fastfrate.com

Vancouver: vcs@fastfrate.com

Regina: rcs@fastfrate.com

Saskatoon: skcs@fastfrate.com

Winnipeg: wcs@fastfrate.com

Moncton: mtcs@fastfrate.com

Halifax: hcs@fastfrate.com

St. Johns: sjcs@fastfrate.com