Fastfrate Group has been providing industry-leading transportation services for more than 50 years. From what started out as an LTL over the road and intermodal carrier, Fastfrate has grown into a diverse group comprised of multiple companies operating across Canada. This evolution allows us to offer customers a full suite of asset-based transportation including over-the-road, cross-border, intermodal LTL and TL, drayage and transload, warehousing, distribution, logistics services and final mile.
Who we’re looking for:
Fastfrate Group is looking for a qualified OS&D specialist to handle the day-to-day exceptions of incoming trailers and containers at our Woodbridge office. You’ll bring excellent communication and interpersonal skills as well planning and organization ability necessary to perform the role effectively.
What will make you successful in this role:
Communication
Energy
Teamwork
Quality Orientation
Time Management
Adaptability/ Flexibility
Creative and Innovative Thinking
Planning and Organizing
Problem Solving
What you’ll do:
Manage high volume of OS&D events and provide problem resolution for customers, dock & carriers
Investigate reasons for refusals, overages, shortages, damages and OWB’s
Work with all shippers & branches in the resolving of issues
Cross check all unload reports in a timely manner and capture discrepancies into our system
Work with the gathering of information related to approved disposals
Generate and submit accurate OS&D reports by proper systemic notes and supporting documents
Ability to be resourceful and proactive in dealing with issues that may arise
Perform daily dock check to identify all OS&D freight or damages
All duties are extremely critical, time sensitive and requires an elevated level of diplomacy when dealing with high profile national customers
Ensure compliance with company processes and procedures
Must Haves:
Minimum 1 year OS&D experience in the transportation industry preferred
Ability to work effectively in a team environment
Ability to work effectively under pressure to meet deadlines
Good computer skills required, Excel and Word
Steel toe boots or shoes required
Must be fully vaccinated
What’s in it for you:
Supportive working environment
Well established company backed by over 50 years of service