Fastfrate Group has been providing industry-leading transportation services for more than 50 years. From what started as an LTL over-the-road and intermodal carrier, Fastfrate has grown into a diverse group comprised of multiple companies operating across Canada. This evolution allows us to offer customers a full suite of asset-based transportation, including over-the-road, cross-border, intermodal LTL and TL, drayage and transload, warehousing, distribution, logistics services and final mile.
Who we’re looking for:
Fastfrate Group is looking for a qualified OS&D Office Clerk for our Winnipeg, MB, office. This position requires excellent communication and interpersonal skills as well as planning and organization ability necessary to perform the role effectively. You’ll handle the day-to-day exceptions of incoming trailers and containers.
What you’ll do:
Manage a high volume of OS&D events and provide problem resolution for customers, dock & carriers
Investigate reasons for refusals, overages, shortages, damages and OWB’s
Work with all shippers & branches in resolving of issues
Cross check all unload reports promptly and capture discrepancies in our system
Work with the gathering of information related to approved disposals
Generate and submit accurate OS&D reports with proper systemic notes and supporting documents
Ability to be resourceful and proactive in dealing with issues that may arise
Perform daily dock checks to identify all OS&D freight or damages
All duties are highly critical, time-sensitive, and require an elevated diplomacy level when dealing with high-profile national customers.
Ensure compliance with company processes and procedures
Minimum 1 year of OS&D experience in the transportation industry
Ability to work effectively in a team environment
Ability to work effectively under pressure to meet deadlines