About Fastfrate:

Fastfrate Group has been providing industry-leading transportation services for more than 50 years. From what started out as an LTL over the road and intermodal carrier, Fastfrate has grown into a diverse group comprised of multiple companies operating across Canada. This evolution allows us to offer customers a full suite of asset-based transportation including over-the-road, cross-border, intermodal LTL and TL, drayage and transload, warehousing, distribution, logistics services and final mile.

Who we’re looking for:

Fastfrate Group is looking for a team orientated Dispatch Coordinator for our Woodbridge office. You’ll bring excellent people and communication skills as well as a team-oriented mindset and drive to achieve goals. This role will be responsible for delegating work orders to our drivers, assisting with the coordination of Inbound/Outbound shipments and communicating with our customers continuously.

What will make you successful in this role:

  • Customer Focus
  • Communication
  • Energy
  • Teamwork
  • Quality Orientation
  • Time Management
  • Adaptability/ Flexibility
  • Creative and Innovative Thinking
  • Decision Making and Judgement
  • Planning and Organizing
  • Problem Solving

What you’ll do:

  • Successful candidates will be responsible for planning and arranging pickups/deliveries
  • Managing one of our new customer bookings, appointments & carrier selection
  • Dispatching/communicating with our drivers, resolving service and delivery issues
  • Coordinating driver schedules and arranging shipments according to customer requirements.
  • After hours expectation
  • order entry
  • Additional duties and tasks as required by management

Must Haves:

  • Minimum 1 year dispatch experience
  • Knowledge of LTL dispatch operations
  • Geographical knowledge of GTA/Ontario
  • Experience working with P&D drivers
  • Ability and working a fast-paced environment
  • Strong customer service skills
  • Proficiency with Microsoft Office and web-based software
  • Good oral and written communication skills
  • Superior time management and multi-tasking ability
  • Self-starter
  • Pleasant phone manners
  • Must be fully vaccinated

What’s in it for you:

  • Supportive working environment
  • Well established company backed by over 50 years of service


Woodbridge, ON