Fastfrate Group has been providing industry-leading transportation services for more than 50 years. From what started out as an LTL over the road and intermodal carrier, Fastfrate has grown into a diverse group comprised of multiple companies operating across Canada. This evolution allows us to offer customers a full suite of asset-based transportation including over-the-road, cross-border, intermodal LTL and TL, drayage and transload, warehousing, distribution, logistics services and final mile.
Fastfrate Group is looking for a team orientated Dispatch Coordinator for our Woodbridge office. You’ll bring excellent people and communication skills as well as a team-oriented mindset and drive to achieve goals. This role will be responsible for delegating work orders to our drivers, assisting with the coordination of Inbound/Outbound shipments and communicating with our customers continuously.
- Customer Focus
- Communication
- Energy
- Teamwork
- Quality Orientation
- Time Management
- Adaptability/ Flexibility
- Creative and Innovative Thinking
- Decision Making and Judgement
- Planning and Organizing
- Problem Solving
- Successful candidates will be responsible for planning and arranging pickups/deliveries
- Managing one of our new customer bookings, appointments & carrier selection
- Dispatching/communicating with our drivers, resolving service and delivery issues
- Coordinating driver schedules and arranging shipments according to customer requirements.
- After hours expectation
- order entry
- Additional duties and tasks as required by management
- Minimum 1 year dispatch experience
- Knowledge of LTL dispatch operations
- Geographical knowledge of GTA/Ontario
- Experience working with P&D drivers
- Ability and working a fast-paced environment
- Strong customer service skills
- Proficiency with Microsoft Office and web-based software
- Good oral and written communication skills
- Superior time management and multi-tasking ability
- Self-starter
- Pleasant phone manners
- Must be fully vaccinated
- Supportive working environment
- Well established company backed by over 50 years of service
Woodbridge, ON
