About Fastfrate:

Fastfrate Group has been providing industry-leading transportation services for more than 50 years. From what started out as an LTL over the road and intermodal carrier, Fastfrate has grown into a diverse group comprised of multiple companies operating across Canada. This evolution allows us to offer customers a full suite of asset-based transportation including over-the-road, cross-border, intermodal LTL and TL, drayage and transload, warehousing, distribution, logistics services and final mile.

Who we’re looking for:

Fastfrate Group is looking for a friendly, confident, resilient, and curious Customer Service Representative for our Calgary front Office.

What will make you successful in this role:

  • Customer Focus
  • Communication
  • Energy
  • Teamwork
  • Quality Orientation
  • Time Management
  • Adaptability/ Flexibility
  • Creative and Innovative Thinking
  • Decision Making and Judgement
  • Planning and Organizing
  • Problem Solving

What you’ll do:

  • Answering phone calls
  • Tracing orders for both internal and external customers
  • Data entry
  • Updating customer sites
  • Problem solving and multi-tasking
  • All other duties as assigned

Must Haves:

  • Proven Customer Service Experience
  • Track record of over-achieving quota
  • Strong phone presence
  • Provide effective customer resolution
  • Ability to manage time effectively and multi-task
  • Effective teamwork skills
  • Strong communication, customer service and computer skills

What’s in it for you:

  • Supportive working environment
  • Well established company backed by over 50 years of service


Calgary, AB