About Fastfrate:
Fastfrate Group has been providing industry-leading transportation services for more than 50 years. From what started out as an LTL over the road and intermodal carrier, Fastfrate has grown into a diverse group comprised of multiple companies operating across Canada. This evolution allows us to offer customers a full suite of asset-based transportation including over-the-road, cross-border, intermodal LTL and TL, drayage and transload, warehousing, distribution, logistics services and final mile.
Who we’re looking for:
Fastfrate Group is looking for a friendly, confident, resilient, and curious Customer Service Representative for our Calgary front Office.
What will make you successful in this role:
- Customer Focus
- Communication
- Energy
- Teamwork
- Quality Orientation
- Time Management
- Adaptability/ Flexibility
- Creative and Innovative Thinking
- Decision Making and Judgement
- Planning and Organizing
- Problem Solving
What you’ll do:
- Answering phone calls
- Tracing orders for both internal and external customers
- Data entry
- Updating customer sites
- Problem solving and multi-tasking
- All other duties as assigned
Must Haves:
- Proven Customer Service Experience
- Track record of over-achieving quota
- Strong phone presence
- Provide effective customer resolution
- Ability to manage time effectively and multi-task
- Effective teamwork skills
- Strong communication, customer service and computer skills
What’s in it for you:
- Supportive working environment
- Well established company backed by over 50 years of service
Location:
Calgary, AB
Contact:
RisserJ@fastfrate.com
