As part of our commitment to open communication with our valued customers, we are reaching out to provide an update regarding an incident that occurred last week. On September 27, 2023, in the area of Parry Sound, Ontario, a CPKC train experienced a derailment. While an investigation is currently underway, we are relieved to report… Continue reading Service Updates: CPKC Train Derailment
We wish to provide an update on the aftermath of Hurricane Lee, which made landfall in the Maritimes over the past weekend. We are pleased to convey that there have been no reported injuries or adverse effects resulting from the storm. However, it is important to note that certain shipments are currently experiencing delays due… Continue reading Service Update: Moncton and Halifax Operations Impacted by Hurricane Lee
We have been closely monitoring the situation in Kelowna and Yellowknife. As of today, we have started to send freight to Kelowna and the branch has started to deliver those shipments to our customers. However, we are still closely monitoring, as the situation can quickly change, and to ensure the safety of our team, we… Continue reading Customer Bulletin: UPDATE – Wildfires in Western Canada
We want to inform you that we are closely monitoring shipments as a result of the ongoing wildfires in Northern Saskatchewan, Alberta and BC. Some areas are under evacuation orders causing shipment delays. Calgary will be holding all Kelowna freight on their dock until the evacuation order has been lifted. Edmonton will be holding all… Continue reading Customer Bulletin: Wildfires in Western Canada
We are pleased to inform you that the rail line along with the roads and highways have been repaired and are now open in Halifax after the record-breaking heavy rainfall last week. Our Halifax branch is now back to regular operations and our teams are working to get through all delays caused by the weather… Continue reading Important Update: Halifax is Back to Regular Operations
Several highways, roads and the main rail line in Halifax are closed due to record-breaking heavy rainfall, the affected areas are either flooded or completely washed-out. We have identified a few shipments that will be delayed, our customer service teams will reach out to the affected customers and advise on next steps. If you have… Continue reading Severe flooding in Halifax and surrounding area
Customer Bulletin: UPDATE BC Port Strike We are pleased to inform you that the BC Port strike has now been resolved. Both parties involved have successfully reached a tentative agreement, leading to the conclusion of the strike. We would like to assure you that during this challenging time, we have been working diligently to minimize… Continue reading Important Update: BC Port Strike
Customer Bulletin: BC Port Strike At present, there is an ongoing strike at all BC ports, which has resulted in a disruption in operations for all supply chain components in Canada. While we are closely monitoring the situation, we anticipate potential delays and challenges in the movement of goods through the ports. Please be assured… Continue reading Important Update: BC Port Strike
Important Service Update: Wildfires in Halifax, NS. Customer Bulletin We want to inform you that we are closely monitoring shipments as a result of the wildfires in Halifax, NS. We are experiencing delays in the areas of Halifax, Hammonds Plains, Pockwock and Tantallon. If your shipments have been impacted, our dedicated customer service team will… Continue reading Service Update for Halifax
Customer Bulletin: Wildfires in Northern Alberta We want to inform you that we are closely monitoring shipments as a result of the ongoing wildfires in Northern Alberta. Unfortunately, we are experiencing delays throughout northern, central, and western Alberta, including road closures on Highway 16. If your shipments have been impacted, our dedicated customer service team… Continue reading Service Updates for Alberta
