Customer Bulletin: Wildfires in Western Canada

We want to inform you that we are closely monitoring shipments due to the ongoing wildfires in Northern Alberta, British Columbia, and Yukon. Some areas are under evacuation orders, which may cause shipment delays. If your shipments have been impacted, our dedicated customer service team will keep you updated on the latest developments. We are… Continue reading Customer Bulletin: Wildfires in Western Canada

UPDATE ON TCRC COLLECTIVE BARGAINING NEGOTIATIONS

We want to assure you that in addition of keeping you informed, we also want to help you be prepared for any potential interruptions. We have created a contingency plan regarding your shipments and will execute that plan if necessary. In any event, a legal strike or lockout cannot occur unless a minimum of 72… Continue reading UPDATE ON TCRC COLLECTIVE BARGAINING NEGOTIATIONS

Important Railway Update

In our ongoing communication with you, we wanted to provide the latest press release from CPKC concerning the ongoing negotiations involving CPKC, CN and the Teamsters Canada Rail Conference. As we receive more information, we will continue to update you. UPDATE ON TCRC COLLECTIVE BARGAINING NEGOTIATIONS May 16, 2024 CALGARY, AB, May 16, 2024 /CNW/… Continue reading Important Railway Update

Important: Railway Update

We wanted to reach out and give the latest update regarding the CPKC and CN negotiations. The Ministry of Labour has now involved the Canada Industrial Relations Board (CIRB) to determine if, contrary to the agreement reached by the railway and the unions, any rail activity must continue during a strike or lockout to protect… Continue reading Important: Railway Update

Important Notice: Potential Rail Strike Impacting Shipments in Canada

To all our valued customers: We wanted to reach out to inform you about the ongoing negotiations between Canada Pacific Kanas City (CPKC) and Canadian National (CN) railways with the Teamsters Canada Rail Conference (TCRC). This could lead to the possibility of a strike or lockout, which could significantly impact rail services. As part of… Continue reading Important Notice: Potential Rail Strike Impacting Shipments in Canada

Service Update: CPKC Train Derailment

An incident involving a CPKC derailment occurred on the Brooks Subdivision southeast of Calgary, Alberta on evening of Monday February 5th. There were no reported injuries. However, a number of Fastfrate containers were impacted by the event. Our Toronto and Montreal customer service team is in the process of reaching out to all affected customers… Continue reading Service Update: CPKC Train Derailment

Service Update: Western Canada Operations

We are pleased to inform you we are back to regular operations in Western Canada after the extreme cold weather last couple weeks. Our Western branches have been working to get through all the delays caused by the weather, we’ve been picking up and delivering all scheduled shipments. Our customer service team will keep you… Continue reading Service Update: Western Canada Operations

Service Update: Western Canada Operations

Extreme cold weather for Western Canada has been lifted for the Prairie regions – Alberta, Saskatchewan and Manitoba. Containers are still be offloaded and prioritized for Fastfrate from CPKC, but we are still experiencing some service delays. Our operations team are working to ensure there are minimal disruptions, but we can expect delays up to… Continue reading Service Update: Western Canada Operations

Customer Bulletin – Extreme Cold Weather in Western Canada

The extreme cold weather is still affecting parts of Western Canada, in the Prairie regions (Alberta, Saskatchewan and Manitoba) making it difficult for our drivers to stay out for long periods of time and trucks to safely on the roads. The safety of our drivers is very important to us. Service delays are in affect… Continue reading Customer Bulletin – Extreme Cold Weather in Western Canada

Service Updates: CPKC Train Derailment

As part of our commitment to open communication with our valued customers, we are reaching out to provide an update regarding an incident that occurred last week. On September 27, 2023, in the area of Parry Sound, Ontario, a CPKC train experienced a derailment. While an investigation is currently underway, we are relieved to report… Continue reading Service Updates: CPKC Train Derailment