An incident involving a CPKC derailment occurred on the Brooks Subdivision southeast of Calgary, Alberta on evening of Monday February 5th. There were no reported injuries. However, a number of Fastfrate containers were impacted by the event. Our Toronto and Montreal customer service team is in the process of reaching out to all affected customers… Continue reading Service Update: CPKC Train Derailment
We are pleased to inform you we are back to regular operations in Western Canada after the extreme cold weather last couple weeks. Our Western branches have been working to get through all the delays caused by the weather, we’ve been picking up and delivering all scheduled shipments. Our customer service team will keep you… Continue reading Service Update: Western Canada Operations
Extreme cold weather for Western Canada has been lifted for the Prairie regions – Alberta, Saskatchewan and Manitoba. Containers are still be offloaded and prioritized for Fastfrate from CPKC, but we are still experiencing some service delays. Our operations team are working to ensure there are minimal disruptions, but we can expect delays up to… Continue reading Service Update: Western Canada Operations
The extreme cold weather is still affecting parts of Western Canada, in the Prairie regions (Alberta, Saskatchewan and Manitoba) making it difficult for our drivers to stay out for long periods of time and trucks to safely on the roads. The safety of our drivers is very important to us. Service delays are in affect… Continue reading Customer Bulletin – Extreme Cold Weather in Western Canada
As part of our commitment to open communication with our valued customers, we are reaching out to provide an update regarding an incident that occurred last week. On September 27, 2023, in the area of Parry Sound, Ontario, a CPKC train experienced a derailment. While an investigation is currently underway, we are relieved to report… Continue reading Service Updates: CPKC Train Derailment
We wish to provide an update on the aftermath of Hurricane Lee, which made landfall in the Maritimes over the past weekend. We are pleased to convey that there have been no reported injuries or adverse effects resulting from the storm. However, it is important to note that certain shipments are currently experiencing delays due… Continue reading Service Update: Moncton and Halifax Operations Impacted by Hurricane Lee
We have been closely monitoring the situation in Kelowna and Yellowknife. As of today, we have started to send freight to Kelowna and the branch has started to deliver those shipments to our customers. However, we are still closely monitoring, as the situation can quickly change, and to ensure the safety of our team, we… Continue reading Customer Bulletin: UPDATE – Wildfires in Western Canada
We want to inform you that we are closely monitoring shipments as a result of the ongoing wildfires in Northern Saskatchewan, Alberta and BC. Some areas are under evacuation orders causing shipment delays. Calgary will be holding all Kelowna freight on their dock until the evacuation order has been lifted. Edmonton will be holding all… Continue reading Customer Bulletin: Wildfires in Western Canada
We are pleased to inform you that the rail line along with the roads and highways have been repaired and are now open in Halifax after the record-breaking heavy rainfall last week. Our Halifax branch is now back to regular operations and our teams are working to get through all delays caused by the weather… Continue reading Important Update: Halifax is Back to Regular Operations
Several highways, roads and the main rail line in Halifax are closed due to record-breaking heavy rainfall, the affected areas are either flooded or completely washed-out. We have identified a few shipments that will be delayed, our customer service teams will reach out to the affected customers and advise on next steps. If you have… Continue reading Severe flooding in Halifax and surrounding area
