Fastfrate Group protects your private information

Fastfrate Group is dedicated to improving customer service through the ease and convenience of the Internet. Because we believe in the importance of protecting your privacy online, we are dedicated to the principles of Canada’s national standard, The Model Code for the Protection of Personal Information. Our privacy policies are built around these ten principles:


Fastfrate Group is responsible for personal information under its control. We have appointed an officer to be responsible for our compliance with these principles. If you have any questions or complaints related to the manner in which your personal information has been handled or collected, please contact:

John King
Vice President, IT and Process
(905) 893-2600 ext 6339

Identifying purposes

We promise to clearly inform you of the purposes for which your personal information is being collected when or before you provide it.


Your knowledge and consent are required before your personal information is collected, used or disclosed, except where inappropriate.

Limiting collection

We promise to collect only that personal information which is necessary for the purposes identified to you and that we will collect it only by fair and lawful means.

Limiting use, disclosure and retention

We promise to use your personal information only for those purposes identified to you (except as otherwise required by law) and once those purposes are fulfilled, your personal information will be erased.


We will use our best efforts to keep your personal information as complete, accurate and current as is necessary for the purposes involved.


We will protect your personal information with security safeguards appropriate to the sensitivity of the information.


We shall make readily available to you specific information about our policies and practices relating to the management of personal information.

Individual access

Upon written request, you shall be informed of the existence, use, and disclosure of your personal information and shall be access to such information. You shall be able to challenge the accuracy and completeness of the information and amend it as appropriate.


If you wish to address a challenge concerning our compliance with the foregoing principles, please contact:

John King
Vice President, IT and Process
(905) 893-2600 ext 6339