{"id":1346,"date":"2022-12-05T16:06:37","date_gmt":"2022-12-05T21:06:37","guid":{"rendered":"https:\/\/www.fastfrate.com\/ameliorer-lexperience-client\/"},"modified":"2026-05-11T10:21:43","modified_gmt":"2026-05-11T14:21:43","slug":"ameliorer-lexperience-client","status":"publish","type":"post","link":"https:\/\/www.fastfrate.com\/fr\/resources\/documents\/ameliorer-lexperience-client\/","title":{"rendered":"Am\u00e9liorer l\u2019exp\u00e9rience client"},"content":{"rendered":"\n<section class=\"wysiwyg-container \">\n    <div class=\"section-inner\">\n                <p>Alors que nous naviguons dans le nouveau paysage apr\u00e8s Covid-19, nous pouvons tous convenir que l\u2019augmentation des<br \/>co\u00fbts dans l\u2019industrie du transport et de la logisti que a atteint des niveaux sans pr\u00e9c\u00e9dent. Nous avons vu: <\/p>\n<ul>\n<li>Notre co\u00fbt d&rsquo;achat de remorques augmenter de 88% ann\u00e9e sur ann\u00e9e.<\/li>\n<li>Les mat\u00e9riaux de construction ont augment\u00e9 de plus de 58% dans l&rsquo;ensemble du Canada depuis 2020. <\/li>\n<li>Les entreprises, y compris Fastfrate, ont vu le co\u00fbt de recrutement augmenter de 43%. <\/li>\n<\/ul>\n<p><a class=\"link include-arrow\" href=\"https:\/\/s3.amazonaws.com\/media.fastfrate-group\/fastfrate-group\/wp-content\/uploads\/sites\/2\/2026\/07\/28153255\/Customer-Experience-Infographic_FR_101422.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">CLIQUEZ ICI POUR EN SAVOIR PLUS<\/a><\/p>\n    <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[8],"tags":[],"class_list":["post-1346","post","type-post","status-publish","format-standard","hentry","category-documents"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Am\u00e9liorer l\u2019exp\u00e9rience client | Fastfrate<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.fastfrate.com\/fr\/resources\/documents\/ameliorer-lexperience-client\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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