Customer Bulletin: Service Delays due to Weather January 23, 2026 Due to a severe cold weather and winter storm moving into Ontario and Quebec this weekend, with impacts expected to extend into Atlantic Canada early next week, customers may experience transit delays. Both CPKC and CN have implemented standard winter safety protocols, including shortened train… Continue reading Customer Bulletin: Service Delays due to Weather
Service Advisory Customer Bulletin: Rail Network Fixed January 14, 2026 We would like to provide an update regarding the recent rail service disruption. Rail operations have now resumed following the completion of repairs and inspections. While service has been restored, some residual delays may still occur as the rail network works through the backlog from… Continue reading Service Advisory Customer Bulletin: Rail Network Fixed
Service Advisory Customer Bulletin: Rail Network Disruptions January 13, 2026 We are writing to advise you of a current service disruption impacting a portion of the Canadian rail network in British Columbia due to infrastructure damage caused by severe weather conditions. At this time, some rail traffic may experience delays as recovery and inspection efforts… Continue reading Service Advisory Customer Bulletin: Rail Network Disruptions
We want to inform you that due to severe flooding in Lower Mainland in BC, the Ministry of Transportation and Transit has closed major highways between the Lower Mainland and the Interior due to flooding, falling rock and debris, and high avalanche hazards. If your shipments have been impacted, our dedicated customer service team will… Continue reading Important Service Update: Flooding in British Columbia
As severe winter weather in Ontario and Western Canada continues to ease, we are actively working through the resulting backlogs and delays. CPKC experienced a track outage on February 25, which has been cleared. However, delays are still expected for shipments destined for Calgary, Edmonton, and Vancouver. Our teams are actively working to get shipments… Continue reading Fastfrate Service Update – February 27th
We continue to monitor the situation of severe weather in Ontario and Western Canada. CPKC has responded with proper preparedness and made sure safety plays a major role during the challenging winter conditions. One of the responses to the safety action plan is to shorten the train length and clear ice and snow at rail… Continue reading Winter weather conditions
We want to advise you that the extreme weather conditions particularly in the west, will affect transit times for both CPKC and CN Rail and therefore you may see some delays with your shipments. We continue to monitor the situation and expect things to get back to normal by the end of this week. For… Continue reading Service Update: Extreme Weather Conditions
On Saturday August 24th, the Canadian Industrial Labour Board (CIRB) had issued its decision that both rail lines at CPKC and CN and Teamsters Canada Rail Conference (TCRC) employees are to resume operations and return to work on Monday August 26th. What does this mean for you? During the work stoppage, we promptly activated our… Continue reading Service update: Railways to Resume Service Monday August 26th
The Teamsters union served strike notice to CPKC, and CN Rail issued a lock out notice. Both CPKC and CN Rail have been halting shipments in preparation for potential work stoppages. Unless all parties can reach a last-minute agreement, workers will be off the job as of 12:01 am EST on Thursday August 22nd. In… Continue reading Important Service Update: Railway Strike Coming Thursday August 22nd
We want to assure you that we are committed to keeping you informed and helping you prepare for any potential service disruptions regarding the TCRC strike. In our last update on August 9th, the CIRB has ruled that no railway services need to be maintained during a strike or lockout to protect Canadian public health… Continue reading Important Service Update: TCRC Strike Preparations & Shipping Impacts
